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- Verified Buyer
First off I want to say I am so impressed by this company! The quality is really good, the metal powder coating is the best I have ever seen. ease of build, they make it easy, granted I haven't put it together and if there are issues I will update, but in dry fit everything looks great. On the tabletop, all the holes are predrilled with screws in place already. This is my favorite thing. I hate having to put the screws into the wood. The Tabletop looks beautiful, even the cracked one looked beautiful (I will get into that in a moment). It is obvious they put time and care into building and finishing these.I had one major issue. This is, in my belief, NOT the fault of the seller/manufacturer, but of the shipper. I will explain. There was a large split in the first tabletop we received, it was all the way through the one-inch thick tabletop, 10 inches in, and went about 8 inches long. To be fair you almost have to be impressed by the sheer force that was put on it to do that kind of damage, and then to leave the item with visible packaging damage. This is not the first time a shipper has dropped off a package recently with obvious heavy damage, it's actually happening more and more, and they aren't even knocking on the door anymore or getting signatures.That said, once I alerted the seller to this, they were prompt with a response, and after sending them photos of the damage so they could see it, they processed a replacement and I received it today. There was some damage to the packaging, no surprise there, however, this time it was not significant enough to affect the integrity of the Tabletop, and any cosmetic damage was on the underside of it where no one would see. although I might still talk to them about the oil treatment they use and sand that part down and retreat that spot just so it is well protected.I will say one additional, not a negative as this is common with treated products from any factory, you will have a bit of a chemical smell from the tabletop the first few days, so be aware of this, especially if you have asthma or are chemically sensitive, you might need to air it out some first to lighten it up. No big if it will be in a Garage, I will be using this in my house so I had to keep windows open and a fan going.They put the work into it and have treated me very well! I would recommend them and would buy from them again without a second thought!
