Adjustable Piano Foot Rest for Kids & Adults - Ergonomic Height Support for Comfortable Playing - Perfect for Home, Studio & Music Class Use

This was my second try to purchase a solid and functional piano footrest from Young Musicians. Packaging was (again) excellent. The kids are *still* playing with the bubble wrap, there was so much used to carefully protect the foot rest. Unfortunately, this product was damaged when packaged, prior to shipping. One peg was completely broken off and another was mis-placed while the glue was still wet and is totally misaligned. Because I spent $32 to return the previous foot rest purchase I refuse to spend another $30 for a second return and be left empty-handed again so I will be hiring a woodworker to repair the piece, cutting off the misaligned peg and drilling out both holes, to reglue two new pegs. I suppose I'll have him finish the piece while he's got it, otherwise the unfinished wood will get dirty from kids shoes. As described, this is unfinished plywood. But I did not expect small biscuits of wood to have been drilled and replaced on the inside surface of two of the pieces - maybe to remove a knot without losing the piece entirely? I don't consider this furniture grade wood for that reason but I guess the woodworker will be able to tell me for sure. I'll update my review later with an expert's opinion. I'm just a mom with an unusable pile of wood... Quality assurance, as the reseller, YM, quality assurance!10/24 update: Woodworker saved the day! Repairs and finish cost me another $40 which was just about the same price to return so it was a wash. Confirmed: the wood biscuits are often a mechanism to remove a knot while saving the larger piece of wood. Piece is now highly functional and will likely last so I am increasing my rating by another star. Hopefully others will not have the repairs to make when ordering this item.